Effective Date: August 25, 2025
MUKU (the “Company,” “we,” “us,” or “our”) is a global music platform. We are committed to protecting your privacy and complying with international data protection standards, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA), as well as other applicable privacy laws depending on your location.
This Privacy Policy (“Policy”) explains what personal information we collect, how we use and share it, your rights regarding your information, and how you can exercise those rights.
By using the MUKU website, application, or any related services (collectively, the “Service”), you acknowledge that you have read and understood this Policy. If you do not agree with our practices, please do not use the Service.
Please also review our Terms of Service, which govern your use of the Service. Information about cookies and tracking technologies is included in this Privacy Policy.
We collect personal information either directly from you (for example, when you create an account, fill out a form, or communicate with us) or automatically as you use our Service (through cookies, logs, and similar technologies). The types of data we collect include:
Account/Profile Information: When you create a MUKU account, we collect information such as your username and optional profile details you choose to provide (for example, a display name, profile picture, or gender). We do not require user email addresses for account creation or login.
User Content: We collect any content you create or upload on MUKU, such as music tracks, audio files, text, images, videos, comments, metadata (e.g., song titles, composer or singer names), and other materials. This content may include personal data if you choose to include it (for example, your voice in an audio track or personal details in a profile bio).
Communication and Contact Data: If you contact MUKU support or our Data Protection Officer (DPO) via email (for example, at [email protected] or [email protected]), we will collect the information you provide in that correspondence for the purpose of responding to your inquiry or fulfilling a legal request. We do not collect user email addresses for registration, login, or marketing purposes.
Usage Data: We collect information about how you access and use the Service. This includes technical information like your IP address, device and browser type, device identifiers, operating system, and app or browser version. We also collect usage information such as the pages or screens you visit, features you use, the times you access the Service, search queries, clicks, and other interactions with content on the Service. If you enable location services, we may collect approximate location information (e.g., city or country) or more precise geolocation data with your consent.
Cookies and Tracking Data: Like most online services, we use cookies and similar tracking technologies to collect data about your device and online activity. Cookies are small text files stored on your browser or device to remember information about you. Through these cookies (and tools like web beacons or analytics scripts), we may collect data about your site preferences, login sessions, and engagement with our content. You can manage your cookie preferences at any time via our cookie consent banner or your browser settings. Do note that if you disable certain cookies, some features of the Service may not function properly.
The table below provides more detail on the cookies we use
| Cookie Type | Purpose | Examples of Data Collected | Retention |
|---|---|---|---|
| Essential Cookies | Required for the core operation of the Service (e.g., login sessions, security, account settings). Without these cookies, the Service will not function properly. | Session ID, login state, authentication cookies | Session-only or until you log out |
| Analytics Cookies | Help us understand how users interact with the Service and improve performance and features. Data is aggregated and anonymized where possible. | Page views, clicks, feature usage, device/browser type, approximate location | Up to 24 months |
Additional Information: We may collect any other information you voluntarily provide to us. For example, if you fill out a profile biography or submit a support ticket, we will collect whatever data you choose to include. We also keep records of consents, communications, and other information required by law.
Method of Collection: We collect personal data that you provide directly (for example, through web page forms, written or electronic correspondence, phone communications, or in-app prompts) and data generated or recorded automatically by our systems in the course of your use of the Service. We may also receive some information from third parties or public sources – for example, if you link a third-party account, or if we use security services that provide fraud detection data – but in such cases it will be pursuant to your consent or our agreements with those providers.
We use the personal information we collect for the following purposes: